Privacy Policy

Last updated: September 1, 2026

Sparkle & Shine Professional Inc. respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or requesting information about our commercial cleaning services.

This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.

Information We Collect

Information You Provide

When you submit a form through our website, we may collect information such as:

  • Your name
  • Company or organization name
  • Email address
  • Telephone number
  • Property or business information
  • Cleaning service requirements
  • Preferred scheduling information
  • Any other information you choose to include in your message

We use this information primarily to respond to your inquiry, prepare or discuss a quote, determine whether our services are appropriate for your property, and communicate with you about requested services.

Please do not submit sensitive personal information through our website forms unless it is necessary for your request.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically. This can include information such as your browser and device type, approximate location, pages visited, referral source, session information, and interactions with the website.

We use this information to understand how visitors use our website, improve its content and performance, and measure the effectiveness of our advertising.

Google Analytics

We use Google Analytics 4 (GA4) to better understand how visitors interact with our website.

Google Analytics may use cookies and similar technologies to distinguish visitors and sessions and collect website usage information.

Information collected through Google Analytics may help us understand:

  • Which pages are visited
  • How visitors arrive at our website
  • How visitors navigate the site
  • General device and browser information
  • Website traffic and usage trends

We use this information for website measurement and improvement rather than to personally identify individual visitors.

Google Ads

We use Google Ads to advertise our services and measure the performance of our advertising campaigns.

Google Ads may use cookies or other identifiers to record information about interactions with advertisements and determine whether a visitor later completes an action on our website, such as submitting an inquiry form.

Depending on our advertising configuration and your privacy or consent settings, information collected through Google technologies may also be used for advertising measurement or other advertising features.

Cloudflare Zaraz

We use Cloudflare Zaraz to manage and deliver certain analytics, advertising, and website measurement technologies.

Zaraz allows third-party tools to be managed through Cloudflare’s infrastructure and may be used to manage privacy and consent settings associated with services such as Google Analytics and Google Ads.

Cookies and Similar Technologies

Our website and the third-party services described above may use cookies and similar technologies for purposes such as:

  • Website functionality
  • Analytics and traffic measurement
  • Advertising measurement
  • Remembering privacy or consent preferences
  • Understanding how visitors interact with the website

Some cookies may be necessary for the website to operate, while others may relate to analytics or advertising.

Where a consent-management feature is provided, you can use it to manage the categories of optional technologies permitted on your device. You can also manage or delete cookies through your browser settings.

How We Use Personal Information

We may use information collected through the website to:

  • Respond to questions and service inquiries
  • Provide or discuss estimates and quotes
  • Communicate about our commercial cleaning services
  • Determine appropriate cleaning requirements and scheduling
  • Operate, maintain, and improve our website
  • Understand website traffic and visitor behaviour
  • Measure advertising performance
  • Prevent misuse, fraud, or security incidents
  • Meet legal or regulatory requirements

We do not use personal information for purposes unrelated to those for which it was collected unless we have your consent or are otherwise permitted or required by law.

Sharing of Information

We do not sell your personal information.

We may disclose information to service providers that help us operate our website or business, including website hosting, website management, analytics, advertising, communications, and form-processing providers.

These may include providers such as Google, Cloudflare, and our website and hosting service providers.

Some service providers may process or store information outside Canada. As a result, information may be subject to the laws of the jurisdiction in which it is processed or stored.

We may also disclose information when required or permitted by law.

Form Submissions

Forms on this website are powered by Gravity Forms.

When you submit a form, the information you enter is transmitted to us so that we can respond to your request. Form entries may also be stored within our website or associated systems depending on how the website is configured.

We retain inquiry information only for as long as reasonably necessary for the purposes for which it was collected, our business and record-keeping requirements, and applicable legal obligations.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

You may contact us to:

  • Ask what personal information we hold about you
  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Ask questions about how your information has been used or disclosed
  • Withdraw consent where applicable
  • Raise a concern about our privacy practices

Certain information may need to be retained where required for legal, contractual, security, or legitimate business purposes.

Third-Party Websites

Our website may contain links to websites operated by other organizations.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, or legal requirements.

The most recent version will be posted on this page with the updated revision date.

Contact Us

If you have questions about this Privacy Policy, would like to request access to your personal information, or have a privacy-related concern, please contact:

Sparkle & Shine Professional Inc.

Phone: (519) 787-1869
Email: sparkleandshineteam@gmail.com